Customer Care for Element Vape
As a leading e-liquid business that delivers legal USA nicotine products to consumers, cannot stress enough how vital it is to deal with your Element Vape package properly. The security of consumers’ safety is very important, and we do everything we can to make sure your orders are processed quickly and securely. However, some of the issues we experience with returning customer goods, often stem from our lack of knowledge or patience. For these reasons, we have created a simple guide to help you deal with your return packages.
If you possess received an error coming from your local shipping and delivery service and might like to cancel your order, first check your e-mail and/or spam filtration system to make sure you clicked on the correct shipping and delivery address and/or URL. Once this has been done, in case you are continue to enthusiastic about continuing, simply answer the e-mail with the information on your request and you may greatly appreciate any kind of assistance you might offer. For technical issues, you may need to get in touch with customer care via their phone number: (Toll Free). Alternatively, if a person have any other questions, you can send us a great email and all of us will do our utmost in order to assist you.
Your package will arrive at your own door within seven to ten working days. Take note that will shipping times may possibly vary from one courier company to be able to another. Hence, it is, constantly preferable to buy with a reputable company. To help ensure your package arrives safely, we all always advise that you sign your current parcel’s “Thanks For Sending” section in order to arrives. Your regional delivery services are required to clearly display this personal confirmation on all sent items, including Element Vape items.
As soon as your parcel is here at your door, you will need to collect this as soon since possible. This is usually normally done by completing a self-addressed, stamped envelope with your return tackle and tracking quantity. Upon arrival, ensure that your unit is totally charged and ready to start using this immediately. Tend not to wait around for your Component Vape product to warm up; this cannot be stressed sufficient, particularly in the case regarding rechargeable batteries.
As outlined within the above paragraph, when shipping to be able to UK residents, delivery will probably be facilitated by simply certainly one of our countrywide network of courier companies, such because DPD, FED EX or UPS : but please allow for additional fees to be used into consideration when placing your buy. Customers located within the Republic of eire are not authorized to purchase online. In most cases, customers located within the particular Republic of Ireland will be not able to purchase the product by using credit credit cards or free e cards. We are currently encountering some issues with credit card fraud in Europe as well as in certain cases, payments made making use of these methods may possibly be declined or reversed. In addition, all deliveries to be able to EU customers might be subject to taxation and import responsibilities.
When shipping internationally, you should note that persuits procedures are really time-consuming and frequently require the help of a great independent customs dealer. In the circumstance of an brought in product, delivery periods will be reliant on your courier’s international delivery services and transit times may greatly exceed our internal shipping and delivery estimates. In case you are not sure of expected transit times, please get in touch with us immediately. Global orders will typically arrive within 3 to 5 business days podsmall.com right after payment has recently been received.
For those questions relating to this matter, please note that queries should be focused towards our company headquarters. Should an individual need to create changes or inquire regarding our services within general, you may do so in anytime during enterprise hours, Monday via Friday, except Weekend, Wednesday, and Thursday night. Should you possess any other questions, you can both contact our customer service team or perhaps one of the sales representatives at the main office. If you prefer to spot your order on the internet, you are welcome to visit internet site and follow typically the simple instructions provided. All billing in addition to ordering information may be provided from the click of a button.
As usually, we strongly advise that all requests be paid with regard to entirely before delivery or delivery associated with products. Any adjustments to shipping or perhaps delivery policies will be clearly indicated upon receipt of payment. In the event of a problem in any merchandise, please contact us right away to get a return or replacement. As long since your satisfaction will be our most important, all of us will work along with one to make sure that you possess the very best electric products available.